Order Fulfilment
We are committed to processing and dispatching all orders within 1–3 business days.
During peak periods, processing times may be extended, but we strive to minimise any delays.
Shipping Destinations
We currently ship to all countries within the European Union and the United Kingdom.
We are continually working towards expanding our shipping coverage to more international destinations.
Shipping Rates and Methods
Standard shipping is free on all orders within Europe, with no minimum purchase required.
All orders are shipped via trusted courier services, including Royal Mail, DPD, and DHL.
Estimated Delivery Times
United Kingdom: 3–5 business days
European Union: 5–8 business days
Tracking and Delivery Confirmation
Once your order is dispatched, you will receive an email containing tracking details.
It is the customer’s responsibility to monitor the status of their shipment.
Responsibility for Lost or Damaged Packages
Once an order is handed over to the courier, Damian Walker London relinquishes responsibility for any loss, theft, or damage that may occur during transit.
Customers must contact the courier directly to initiate claims for compensation if necessary.
Delivery Issues
Damian Walker London is not liable for delivery delays caused by events beyond our control, including but not limited to adverse weather conditions, strikes, customs clearance delays, or force majeure events.